Your Studies
We offer a wide range of resources to support both your studies and your university experience. From academic guidance and course support to essential tools and services, everything you need is in one place. Whether you’re an undergraduate or postgraduate student, support is available to help you learn, grow, and plan for the future.
Academic Services
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Course Administration
We can help with your Timetable, Council Tax Exemption, Student Status Letters and general advice and guidance about your course. -
Appeals
If you want to ask us to formally review a decision we have made about you, you can make an appeal. -
Intermission
Intermission is a temporary pause from your studies for a period of time. You might apply for it due to personal circumstances or other factors that make it best to pause your course. -
Extenuating Circumstances
Sometimes, unexpected situations can affect your ability to attend or complete assessments on time. When these are beyond your control or couldn’t have been reasonably predicted, they’re called extenuating circumstances. -
Resolving a Complaint
We make every effort to provide appropriate facilities and services to you, but we know that there might be times when you want to make a complaint to us. We're committed to resolving complaints and concerns, and supporting you through the process. -
Withdrawals
This page provides information about withdrawing from your course at the University. -
Bringing Visitors Onto Site
If you are planning to bring visitors onto site to participate in a course activity, you will need to obtain permission from the University before the date of the planned activity. -
Student Regulations and Procedures
Student Regulations and Procedures to help students with their studies. -
Late Submission Policy
We are changing the way that we manage extensions.
Lost ID Cards
If you lose or damage your University ID Card or if you wish to change your photo, the replacement fee is £5.
Lost ID CardIT Help
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Office365
Access your university email, OneDrive, Teams, and other Microsoft tools
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Submission Guidance
Step-by-step video and PDF guidance for standard file and for large file submission
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Wifi and Eduroam
Students should connect to Eduroam, your superfast Wi-Fi service at Norwich
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Campus Computers
The university offers access to both Mac and PC workstations throughout the campus.
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General IT set up and FAQs
Get help setting up your devices and find answers to common IT questions.