We offer a wide range of resources to support both your studies and your university experience. From academic guidance and course support to essential tools and services, everything you need is in one place. Whether you’re an undergraduate or postgraduate student, support is available to help you learn, grow, and plan for the future.
We can help with your Timetable, Council Tax Exemption, Student Status Letters and general advice and guidance about your course.
If you want to ask us to formally review a decision we have made about you, you can make an appeal.
Intermission is a temporary pause from your studies for a period of time. You might apply for it due to personal circumstances or other factors that make it best to pause your course.
Sometimes, unexpected situations can affect your ability to attend or complete assessments on time. When these are beyond your control or couldn’t have been reasonably predicted, they’re called extenuating circumstances.
We make every effort to provide appropriate facilities and services to you, but we know that there might be times when you want to make a complaint to us. We're committed to resolving complaints and concerns, and supporting you through the process.
This page provides information about withdrawing from your course at the University.
If you are planning to bring visitors onto site to participate in a course activity, you will need to obtain permission from the University before the date of the planned activity.
Student Regulations and Procedures to help students with their studies.
Our Library supports your studies with 38,000+ printed volumes, expert staff, and specialist collections. It offers inclusive, flexible access to study spaces, workshops, online guides, and learning support.
Full details on the library opening hours throughout the year are available here: Opening hours
The Shop is managed by Stephen and Jess and you’ll find them on the ground floor of Duke Street,by the stairs which take you to the Library.
Term-time opening hours are:
Monday to Friday
10am to 3pm
You can contact them by email shop@norwichuni.ac.uk or by calling 01603 977945
Students can access the university’s online Tech Store, which offers exclusive discounts on a wide range of computer equipment, mobile phones, and software.
