Clearing FAQs
What is Clearing?
Clearing is part of the application cycle for universities. It’s an opportunity for students to apply for undergraduate courses that still have spaces available to start in September.
Who can use Clearing?
You can use clearing if you:
- Didn’t receive any offers
- Declined all your offers
- On receiving their results, they didn’t get the grades needed for a conditional offer
- Got the grades you needed but have changed your mind about where you want to study
How will I know if I’m in Clearing?
When you log in to UCAS, it will say: ‘You are in Clearing. Your Clearing number is…’. This might be because you didn’t get any offers or because you didn’t get the grades you needed for your firm or insurance choice.
Accepting your offer
Once you’ve been made your decision on accepting an offer through Clearing, you will need to follow the instructions in the offer email to accept.
You should also update their student finance application online to reflect any changes in their university choices. They may be entitled to additional funding depending on where they are now going to university. If they haven’t started a student finance application, they can start one now. They don’t need to wait until they have a place to apply.
I’ve changed my mind and want to come to Norwich. How can I release myself from my firm or insurance choice?
You can decline your firm or insurance yourself; you don’t need to contact the university directly. Just log in to UCAS and click on the ‘Decline my place’ button then select your reason for wanting to be released.
Can I go through Clearing if I haven’t applied through UCAS?
Certainly, you can. If you’re waiting for your grades, you can call us on the Clearing hotline +44 (0) 1603 751485 as soon as you have them. If we’re able to make you an offer, we’ll guide you through the process of applying
If you already have you grades (for example, if you’re a mature student or took a gap year), there’s no point waiting for the Results Day rush. Call us on the Clearing hotline +44 (0) 1603 751485 any time from 5 July onwards.
I’m an international student, can I apply through Clearing
Yes, use the Clearing hotline number +44 (0) 1603 751485 and you will get straight through to someone with the specialist knowledge that you need.
How can I stay updated?
You can register for updates from Norwich and we will keep you up to date on the latest Clearing news.
What courses are in Clearing?
Not all of our undergraduate courses are open during Clearing, so it’s important to check that the course you want to apply for is still accepting applications.
Explore more
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Clearing for international students
Looking to apply to a UK university? View our international Clearing advice and apply for an undergraduate course at Norwich, starting in September 2025.
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Student Living
Every student’s experience is unique, and we’re here to help you make the most of yours. You’ll find support and opportunities to help you settle in, feel at home and get the most out of your time here.
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Guidance for Teachers and Careers advisors
We understand that the results period can be a challenging time for students. Our comprehensive guide aims to assist you in supporting your students throughout the Clearing process.
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Guidance for Parents, Guardians, and Carers
With A-level Results Day just around the corner, our committed team is ready to provide the assistance, advice, guidance, and reassurance you need.
Speak to our Admissions Team
Get advice on Clearing and Adjustment at Norwich University of the Arts.
You can also leave your details to request a call back
Talk to us about Clearing: 01603 751485
+44 (0) 1603 751485