Senior Academic Support Officer

Norwich University of the Arts has an exciting opportunity to appoint a full-time Senior Academic Support Officer in the Academic Support team.

Academic Support coordinates activities relating to student appeals, complaints, misconduct, intermission of studies and extenuating circumstances. The Academic Support Office also manages the University’s graduation ceremonies. Key aspects of the role include providing a range of administrative and analytical services drafting correspondence, report writing, maintaining accurate records, responding to diverse queries and provision of administrative support for some Quality processes.

This role will suit people with advanced communication and administrative skills and excellent attention to detail. The successful candidate will have experience of communicating clearly and sensitively with diverse audiences, and the ability to work on their own initiative as well as in a collaborative team environment. The post holder will be pro-active and able to own, plan and prioritise their work effectively in an environment with demanding deadlines. Experience of providing effective administrative and analytical support to a high standard of accuracy and attention to detail is essential.

Experience of working within Higher Education or in a similar role will be an advantage.

Norwich University of the Arts celebrates and embraces being part of an inclusive community that offers equality of opportunity and enables staff and students to flourish and succeed.