Skip to main content
Two students are sat on a white bench, in front of a white wall, talking and looking at an iPad. On the white coffee table in front of them are a variety of colourful flyers and leaflets
Three students are sat in individual grey armchairs, with a white oval coffee table in front of them. The students are talking to each other whilst having a coffee.

Student support

Our commitment to you

When you do need to seek help from Student Support, we are committed to getting you the right help from the right people and ensuring that all our students have the same opportunities to succeed.

We want you to be able to make the most of your university experience. We provide a range of tailored, useful support services you can rely on from the moment you apply until the moment you graduate.

We also actively try to remove barriers that might otherwise prevent you from fully engaging during your time at Norwich and create opportunities to prevent the causes of poor mental health.

Ways you can contact us

In-person

Come and see us at an in-person drop-in slot.

  • Bank Plain
  • Monday to Friday
  • 12.30-4.30pm

On the phone

Call Reception on 01603 977977 Monday to Friday 9am-5pm and our reception team will answer your call.

Alternatively, call our drop-in service on 01603 977988  between 12.30-4.30pm Monday to Friday to speak directly with a Student Support Advisor.

Online

Fill out our web form at any time and a trained advisor will pick up your case within two working days.

Our Services

What we can help you with

Colourful hand drawn lettering reads You report we support
Three people are riding bicycles along a riverside pathway bordered by trees and a metal chain fence. The individuals are wearing helmets, and they appear to be enjoying the scenic ride on a cloudy day. A bridge and more greenery are visible in the background.

Contacting Student Support

Current students can attend one of our drop-in sessions in Student Support reception in Bank Plain (behind the canteen) or you can email us.

The Student Support office is open all year round for appointments and to take telephone and email enquiries. We run a drop-in service, dates and times are available on our Intranet.

Get in touch via OurNorwichUni

Email Make a report (opens in a new window) Call +44 (0) 1603 977977
Student life