You Report, We Support
Report an incident of sexual misconduct, harassment, bullying, or hate crime to the University
Clearing 2025 is now open
Find out more about clearing or call our friendly Admissions Team on +44 (0) 1603 751 485.
Student support
Our commitment to you
When you do need to seek help from Student Support, we are committed to getting you the right help from the right people and ensuring that all our students have the same opportunities to succeed.
We want you to be able to make the most of your university experience. We provide a range of tailored, useful support services you can rely on from the moment you apply until the moment you graduate.
We also actively try to remove barriers that might otherwise prevent you from fully engaging during your time at Norwich and create opportunities to prevent the causes of poor mental health.
Ways you can contact us
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In-person
Come and see us at an in-person drop-in slot.
- Monday to Friday
- 12.30-3.30pm
- SG30, St Georges Building
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On the phone
Call Reception on 01603 977977 Monday to Friday 9am-5pm and our reception team will answer your call.
Alternatively, call our drop-in service on 01603 977988 between 12.30-3.30pm Monday to Friday to speak directly with a Student Support Advisor.
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Online
Fill out our web form at any time and a trained advisor will pick up your case within two working days.
Our services
What we can help you with
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Medical and health services
Guidance and advice on the medical and health support available to students in Norwich
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Financial support
Info on the financial support that is available to students
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Mental health and wellbeing
Info on mental health and wellbeing support available to students
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Library and Study Skills
You’ll find everything you need to take your studies further in the Norwich University of the Arts Library.
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Disability and specific learning differences
Our friendly and dedicated disability support and advice team is here to help and support you throughout your time at university.
Read more about Disability and specific learning differences
Cost of living in Norwich
When making your university choice, it’s important to find the right course for you, but to also consider the practicalities of what you can afford.
Contacting Student Support
If you want to talk to a member of Student Support before submitting a report, you can talk to us in one of the following ways:
Current students can attend one of our drop-in sessions in SG30 St George’s building (requires a university login) or you can email us.