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We will build a visible student support service that is integrated across the University and proactively engages with the student community to improve their health and wellbeing, from the moment they consider joining us and throughout their time here.
By doing so, we aim to:
This strategy aims to reduce acute welfare cases by improving overall mental health and wellbeing. Enhancing Student Support services will support the University’s ambition for growth and using our existing data, we will ensure that we can identify students at risk so we can proactively intervene to provide support. Our strategy and operational plan revolve around three main themes:
These themes align with other University strategies, such as the Creative Learning strategy, ensuring a cohesive approach to student support.
Student Support at Norwich University of the Arts has traditionally had a strong track record of providing support for students who sought help or were referred to the service. Our new strategy shifts to a proactive model, aiming to anticipate and mitigate issues before they arise. This anticipatory approach is crucial given the significant increase in students presenting with poor mental health and wellbeing — a 176% increase in student support appointments over five years. Our strategy is data-informed and aligns with the University’s growth plans, focusing on both domestic and international student needs.
We aim to maximize student engagement and wellbeing, preventing the causes of poor mental health by fostering a sense of belonging, providing a range of wellbeing interventions alongside traditional therapies, embedding wellbeing in the curriculum, and targeting support for different social groups.
To identify students in need of support and intervene proactively, preventing issues from escalating, through the coordinated use of data available from a range of sources.
A Shared Responsibility
Adopt a whole-university approach to student support, ensuring all staff are aligned and equipped to contribute to the strategic mission. We believe that supporting students is everybody’s business!
Institution •
Norwich University of the Arts has officially opened Phase Two of its ambitious redevelopment at 20 Bank Plain — a landmark Grade II listed building in the heart of Norwich.
Read more about Norwich University of the Arts opens Phase Two of landmark Bank Plain building
Graduation •
Five leading figures from the fields of design, fashion, games and the visual arts will be awarded Honorary Professorships at the University’s graduation ceremonies next week.
Read more about Norwich University of the Arts announces five new Honorary Professors
Alumni •
Toby Hills, Senior Technician – Immersive & Virtual Production at Norwich University of the Arts, has been named Best Newcomer and awarded a prestigious Papin Prize during the UK Higher Education Technicians Summit (HETS) 2025 held this week.
Read more about Toby Hills Wins Prestigious Papin Prize at HETS 2025
Alumni •
Norwich University of the Arts is delighted to announce the appointment of Professor Ben Stopher as its next Vice-Chancellor.
Read more about Professor Ben Stopher appointed next Vice-Chancellor
BA Animation •
This summer saw the launch of the University’s new Sustainability Awards, alongside nominations for Norwich students for a range of high-profile industry awards.
Read more about Celebrating award-winning student work at our Undergrad Festival – and beyond
BA Graphic Communication •
Norwich students were awarded a total of five pencils at this year’s D&AD New Blood Awards, which showcase recent graduate work across design, advertising and craft.
Read more about Norwich students win at D&AD New Blood Awards 2025
International •
Gresham Global will act as the University’s official representative in India, widening access to world-class creative education.
Institution •
Dr Ellie Nixon and Dr Kirk Woolford have been recognised for their significant contributions to knowledge and high levels of academic achievement.
Read more about Norwich University of the Arts recognises two new professors
Alumni •
Richard Bracewell, Lecturer for BA (Hons) Film and Moving Image Production, worked with Norwich students and graduates to produce the Fens-based comedy.
Read more about Norwich lecturer celebrates world premiere of new film Chicken Town
Alumni •
Norwich University of the Arts has been ranked among the UK's top two specialist creative arts universities — and the highest outside London — in the 2026 edition of The Complete University Guide
Read more about Norwich University of the Arts moves up 25 places in The Complete University Guide
East Gallery •
We are delighted to offer two opportunities to join the University as an East Gallery Fellow – Creative Practice, for twelve months from 1 November 2025 to 31 October 2026
Institution •
The UK games industry is now worth a staggering £7.82 billion, with East Anglia poised to become the next major growth cluster
Research •
Norwich University of the Arts presents a series of live performances and immersive video installations as part of the Norfolk and Norwich Festival.
Read more about Norwich University of the Arts at Norfolk and Norwich Festival
Winners announced in two age categories 11-15 and 16-19, and two theme categories ‘Responsible Production and Consumption’ and ‘Gender Equality’.
Institution •
Norwich University of the Arts is making a bold and exciting move toward a more sustainable future.
Read more about The big switch on: Norwich University of the Arts powers up with solar energy
BA (Hons) Illustration •
Gabriella discusses how her creative practice and wider University experience has helped to manage and communicate topics around mental health.
Read more about In conversation with Gabriella Mason, BA (Hons) Illustration
The Student Support office is open all year round for appointments and to take telephone and email enquiries. We run a drop-in service, dates and times are available on our Intranet.
Get in touch via OurNorwichUni or:
Student Support 01603 977977
+44 (0) 1603 977977